The Winnipeg Jets won’t be charging season ticket holders to print their tickets, but if the card is lost, it’ll cost $25 to replace.
After Winnipeg Jets season ticket holders took to social media to vent over fees the team would apparently charge to transfer or re-print tickets through their new season ticket holder card, the team announced Tuesday those charges have been waived.
“We wanted to be clear that we’re waiving fees,” said True North Sports & Entertainment president and CEO Jim Ludlow at a press conference Tuesday morning. “We apologize if there’s been any confusion on that, but absolutely there will be no fees on transferring and or reprinting tickets or the like.”
Fans had been upset because the team’s 2012-2013 season handbook—which was sent to season ticket holders Friday along with the new season ticket cards—suggested a $2.50 fee would be tagged on for transferring and re-printing game tickets for friends.
The team will still charge season ticket holders $60 if they want to have their entire season tickets printed on traditional tickets for the shortened season, and fans who don’t like fees, won’t want to lose that new card.
According to the team’s 2012-2013 season handbook a replacement card for one that’s been lost or stolen rings in at $25.