Mayor Peter Kelly says the municipality “obviously didn’t get it right” in its snow removal service from Friday’s storm.

Social media was abuzz during and after the storm with people complaining about the poor service. On Saturday, snow and large chunks of ice were still on many roadways throughout the municipality.

“It’s not the service I think that the taxpayers expect. But not having all the details of where we went wrong is one that I will certainly be digging into to see what we can do to make sure we are prepared in terms of the forecast and in terms of the operations,” Kelly said Sunday.

Kelly said he’s been told all the municipal snowplows were out on the road by 1 p.m. servicing the major routes, but noted the forecast may have played a factor. The storm was calling for snow, then rain, but the latter never materialized.